Privacy Protection

499com Privacy Policy — Your Data is Fully Protected

This Privacy Policy clearly explains how your personal data is collected on 499com, why it is stored, and how it is kept secure.

Last Updated: January 2026
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256-bit Encryption
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Your Data Is Never for Sale
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GDPR
International Standards Compliance
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Security Monitoring

How 499com protects your privacy

We believe your data belongs to you. That's why 499com applies the highest standards of technology and policy to keep your information secure.

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End-to-end encryption

All your personal and financial information is protected with 256-bit SSL encryption, making it completely inaccessible to hackers or any third party.

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Your Data Is Never Sold

499com never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

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Minimal data collection policy

499com only collects information that is strictly necessary to provide its services. No unnecessary data is ever requested.

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Right to Erasure

You may request the deletion of your account and associated data at any time. 499com will action the request within the specified timeframe.

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Right to Access

You have the full right to see what information 499com holds about you. You can request a copy from our support team at any time.

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International Standards Compliance

499com complies with GDPR and international data protection standards, following globally recognized best practices to keep your information secure.

1

Introduction & Scope

This Privacy Policy ("Policy") applies to the 499com platform and all services operated under it. 499com places the highest importance on user privacy and is firmly committed to protecting your personal information.

This Privacy Policy applies automatically whenever you access 499com, register an account, or use any of our services. Continued use of the platform constitutes your acceptance of its terms.

Important

This Privacy Policy is written with our Bangladeshi users in mind. 499com believes every user has the right to understand how their data is used — which is why no hidden clauses or ambiguous language has been used.

This policy is part of 499com's Terms & Conditions works in conjunction with. It is recommended that both documents be read together.


2

What Types of Information We Collect

499com only collects information that is strictly necessary to operate its services. Details are outlined below:

Data Type Example When it's collected
Identity Information Full name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile number, email address At the time of registration
Financial information Mobile banking number, transaction history During Deposits & Withdrawals
Usage Information Betting history, login times, preferences While using the platform
Device Information IP address, browser, operating system When accessing the platform
Communication Records Support chat, email correspondence When contacting our support team

499com does not collect any information beyond what is listed above. Sensitive data such as your social media accounts or bank statements is never requested.


3

Purpose of Data Collection

499com collects your information solely for legitimate and transparent purposes. Each purpose is clearly outlined below:

  • Account Management: To create, verify, and keep your account secure.
  • Service Delivery: To ensure smooth delivery of betting, lottery, and other gaming services.
  • Payment processing: To securely process deposits and withdrawals.
  • KYC Verification: To verify your identity and meet legal obligations.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Customer Support: To resolve your issues and answer your questions.
  • Service improvement: To analyze and improve your overall platform experience.
  • Legal obligations: To meet AML and other legal compliance requirements.
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499com never uses your data for ad targeting or sells it to third parties. This is a core principle we stand by.


4

How Your Data Is Used

499com uses the information it collects directly to improve its services. Specifically, this includes:

  • To deliver a personalized betting experience tailored to your preferences.
  • Sending relevant bonus and promotional offers (only if you have opted in).
  • Detecting unusual login activity to keep your account secure.
  • Analyzing usage patterns to improve platform performance.
  • Monitoring betting patterns to promote responsible gaming.

499com never uses your data to make automated decisions that could adversely affect you. Any significant decision is subject to human review.


5

Data Storage & Security Measures

499com uses industry-leading security technologies to keep your data safe:

  • 256-bit SSL Encryption: All data transfers are conducted through encrypted channels.
  • Secure servers: Internationally certified secure servers are used for all data storage.
  • Firewall Protection: A multi-layer firewall is active to prevent unauthorized access.
  • Regular audits: Security measures are regularly audited by independent third-party auditors.
  • Two-step verification: You can enable 2FA on your account for added security.

Data retention period: Your data is retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years as required by legal obligations, after which it is securely deleted.

Data Breach Policy

In the event of a security breach, 499com will notify affected users within 72 hours and take immediate action. Protecting your data is our top priority.


6

Sharing Data with Third Parties

499com never sells your personal data. However, limited information may need to be shared in specific circumstances to operate the service:

  • Payment processors: Mobile Pay, Nagad, Rocket — to process deposits and withdrawals. Only the transaction details necessary to complete the payment are shared.
  • Identity verification services: With trusted third-party providers for KYC verification.
  • Legal Authorities: To comply with court orders or other legal obligations.
  • Fraud Prevention: With online fraud detection systems.

All third parties listed above operate under strict confidentiality agreements and are required to comply with 499com's data protection standards.

Clear guarantees

Your information will never be shared with advertising companies, data brokers, or for any commercial purpose — this is a firm and unchanging policy at 499com.


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Cookies & Tracking Technologies

499com uses cookies to enhance platform performance and personalize your experience.

Types of cookies we use:

  • Essential Cookies: Essential for platform functionality. Required for login sessions and security.
  • Functional cookies: To remember your preferences, such as language settings or theme.
  • Analytics Cookies: To understand how the platform is used — all data is collected anonymously.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some features of the platform to stop working.


8

Your Rights

You have full control over your data at 499com. Your rights are outlined below:

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Right to Access

You may request access to all personal data we hold about you at any time.

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Right to rectification

You may request corrections to any inaccurate or outdated information.

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Right to Erasure

After account closure, you may request deletion of your personal data.

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Right to data portability

You may export your data in a portable format and use it with other services.

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Right to object to processing

You may object to your data being used for specific purposes.

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Right to opt out of marketing

You can unsubscribe from promotional messages at any time.

To exercise any of these rights, email support@499com.click. 499com is committed to responding to your request within 30 days.


9

Protection of Minors' Privacy

499com strictly prohibits anyone under the age of 18 from using the platform. We take special care to protect the privacy of minors.

  • Age is verified at registration, and accounts for users under 18 are not approved.
  • If we become aware that personal data of a minor has been collected inadvertently, it will be deleted immediately.
  • Parents or guardians may request the deletion of their child's data.

If a parent or guardian suspects their child has created an account on 499com, please contact us immediately at support@499com.click.


10

Privacy Policy Updates

499com may update this Privacy Policy from time to time. When changes are made, the following steps will be taken:

  • You will be notified via SMS or email to your registered mobile number before any significant changes take effect.
  • The "Last Updated" date at the top of this page will be revised accordingly.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you object to any changes, you will have the option to close your account.

Previous versions of this Privacy Policy are available from our support team upon request.


11

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us through the following:

  • Email: support@499com.click
  • Live Chat: Chat with us directly on the platform — available 24/7
  • Help Center: Help Center Find answers to common questions on the page

499com is required to respond to privacy-related requests within 30 days. For urgent security matters, an initial response will be provided within 72 hours.

Privacy Officer

499com has a dedicated Privacy Officer responsible for safeguarding your personal information. For important matters, contact them directly at: support@499com.click

Privacy FAQs

No, never. Under no circumstances does 499com sell your personal information to advertisers, data brokers, or any third party. This is a non-negotiable part of our core privacy policy.

Your payment information is protected with 256-bit SSL encryption. 499com does not directly store your mobile banking PIN or password. All transactions are processed exclusively through the secure channels of the respective payment provider.

Following account closure, certain transaction records may be retained for up to 5 years in accordance with legal obligations (AML regulations). After that, all data is securely deleted. You may request deletion at any time — any data not subject to legal retention requirements will be removed within 30 days.

Every promotional SMS or email includes an "Unsubscribe" link at the bottom. You can also email support@499com.click — marketing communications will be stopped within 48 hours.

Yes, completely secure. KYC documents are stored on encrypted servers and used solely for verification purposes. They are never shared with any third party — except where legally required.

Your data is safe — get started today

Your privacy is fully protected at 499com. Register with confidence and enjoy the best betting experience in Bangladesh.

By registering, you agree to our Terms & Conditions and agree to the Privacy Policy.

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